How do I get help?

How do I get help?

  1. Check this FAQ
  2. Review Troubleshooting Guide
  3. Use the help widget (bottom right)
  4. Contact support through help widget

What information should I provide?

When contacting support, include:

  • What you were trying to do
  • What happened instead
  • Error messages (if any)
  • Browser and operating system
  • Steps to reproduce the issue

How quickly will I get a response?

Response times vary:

  • General inquiries: 24-48 hours
  • Urgent issues: Same day
  • Critical problems: Immediate attention
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.