Getting Help
Before Contacting Support
- Check this guide for your issue
- Try the solutions provided
- Gather information:
- Browser and version
- Operating system
- Error messages
- Steps to reproduce
- Screenshots if helpful
Contacting Support
Use the help widget (bottom right corner)
Include details:
- What you were trying to do
- What happened instead
- Error messages
- Browser and OS
- Steps to reproduce
- Be patient: Support team will respond
Reporting Bugs
When reporting bugs, include:
- Description: What happened
- Steps: How to reproduce
- Expected: What should happen
- Actual: What actually happened
- Environment: Browser, OS, version
- Screenshots: If applicable
- Console Errors: If any