Getting Help

Before Contacting Support

  1. Check this guide for your issue
  2. Try the solutions provided
  3. Gather information:
    • Browser and version
    • Operating system
    • Error messages
    • Steps to reproduce
    • Screenshots if helpful

Contacting Support

  1. Use the help widget (bottom right corner)

    Include details:

    • What you were trying to do
    • What happened instead
    • Error messages
    • Browser and OS
    • Steps to reproduce
  2. Be patient: Support team will respond

Reporting Bugs

When reporting bugs, include:

  • Description: What happened
  • Steps: How to reproduce
  • Expected: What should happen
  • Actual: What actually happened
  • Environment: Browser, OS, version
  • Screenshots: If applicable
  • Console Errors: If any
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