Data Issues

Draft Not Saving

Symptoms: Consultation draft lost after refresh

Solutions:

1. Check browser storage permissions
   • Verify localStorage is enabled

   • Check browser settings

     Ensure you're logged in

   • Verify session is active

   • Sign in again if needed

     Check storage space

   • Browser storage may be full
   • Clear other site data

   • Try different browser

     Manually save

   • Don't rely only on auto-save
   • End consultation properly
   • Save important data

Data Not Appearing

Symptoms: Data exists but not showing

Solutions:

1. Refresh the page
2. Clear filters and search
3. Check you're in correct organization
4. Verify data wasn't deleted
5. Check data retention settings
6. Contact support if needed