Template Issues

Template Not Generating Documents

Symptoms: Template enabled but no document generated

Solutions:

  1. Verify template is in Enabled zone
  2. Check template priority order
  3. Ensure consultation has transcript
  4. Review template AI prompt for errors
  5. Check AI model configuration
  6. Try regenerating documents

Template Variables Not Working

Symptoms: Variables like {{patient.name}} not replaced

Solutions:

  1. Check variable syntax
    • Use double curly braces: {{variable}}
    • Verify spelling is correct
    • Check template variable reference
  2. Verify data exists
    • Patient name must be set
    • Consultation transcript must exist
    • Check data is not empty
  3. Review template prompt
    • Variables must be in prompt
    • Check for typos
    • Test with simple variables first
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