Template Issues
Template Not Generating Documents
Symptoms: Template enabled but no document generated
Solutions:
- Verify template is in Enabled zone
- Check template priority order
- Ensure consultation has transcript
- Review template AI prompt for errors
- Check AI model configuration
- Try regenerating documents
Template Variables Not Working
Symptoms: Variables like {{patient.name}} not replaced
Solutions:
- Check variable syntax
- Use double curly braces: {{variable}}
- Verify spelling is correct
- Check template variable reference
- Verify data exists
- Patient name must be set
- Consultation transcript must exist
- Check data is not empty
- Review template prompt
- Variables must be in prompt
- Check for typos
- Test with simple variables first