Patient Management Troubleshooting

Patient Not Appearing

• Check search filters
• Verify you're in the correct organization
• Refresh the page
• Check if patient was deleted

Cannot Edit Patient

• Verify you have edit permissions
• Check if patient exists
• Try refreshing the page
• Contact support if issue persists

Duplicate Patients

• Use search before adding new patients
• Check for similar names
• Consider merging duplicates (if feature available)
• Contact support for assistance

Age Calculation Issues

• Verify date of birth is correct
• Check date format
• Ensure date is not in the future
• System calculates age automatically