Troubleshooting Templates

Template Not Generating

• Verify template is in Enabled zone
• Check template priority order
• Ensure consultation has transcript
• Review AI prompt for errors
• Check AI model configuration

Poor Document Quality

• Refine AI prompt
• Adjust temperature setting
• Add more context in prompt
• Use template variables effectively

Variables Not Replacing

• Check variable syntax (double curly braces)
• Verify variable names are correct
• Ensure data exists (e.g., patient name)
• Review template for typos

Generation Errors

• Review prompt length limits
• Check consultation data is valid
• Contact support if issue persists